MCQ - Service Reliability Engineering

Problem Statement

Choose the two incorrect options regarding SLOs (service level objectives) and SLAs (service level agreements) in the context of site reliability engineering. If an SLO is breached, there is a possibility of pursuing legal liability such as damages. Within the boundaries of meeting the SLO, the SRE team is allowed to intentionally cause outages if there are reasonable justifications. SLAs are usually set at values that are more difficult to achieve than SLOs. SLAs are established by considering factors such as the stability of competing services from other companies, the feasibility of service stability from an engineering perspective, and customer stability requirements. Choose the correct description of database rollforward processing. Restore using a journal file before updating against a physical failure. Restore using a journal file after updating against a physical failure. Restore using a journal file before updating against a logical failure. Restore using a journal file after