MetLife

Role: Long Term Disability Claims Specialist I

College: Not Specified

Interview Date: August 2, 2023

Interview Type: Full-Time

Result: Rejected

Difficulty: Easy (but negative experience)

Rounds: 1 (Phone Screen)

Topics Asked: Background, Experience, Motivation, Behavioral (Recruiter Interaction)

Experience:

This experience describes a phone screen for a Long Term Disability Claims Specialist I position at MetLife in Florida. The job description required 2-4 years of experience in claims or customer service, with no mention of a license being a prerequisite.

Round 1: Phone Screen
A hiring manager reached out to schedule a phone screen. The interviewee described this as "hands down the worst interview experience I've ever had." The recruiter was reportedly "horrible," "rude, demeaning, and very curt, border-lining on disrespectful." The interviewee was so shocked by the interaction that they researched the recruiter and the recruitment company afterward. The experience left the candidate feeling "very bad about myself" and they felt they "dodged a bullet based off the interview."

The recruiter's behavior overshadowed any specific questions that might have been asked, making the overall experience extremely negative. The interviewee did not get the job.